Frequently asked
Answers to the questions clients ask most before we begin.
Why is the care plan a twelve-month term?
The first months after launch are when most fine-tuning happens: new photos, refined copy, small changes as you see real visitors. Twelve months lets me see that through properly. After that it renews monthly and you can cancel any time.
What if I don’t have photos or copy ready?
That’s fine. I write your shop and menu copy from our interview. Your own message and customer quotes work best in your words, so send them as you would say them and I will edit them lightly. Photos are chosen from what you have and retouched.
How is the English (or Japanese) written?
Copy is translated with AI, then reviewed and refined by me. Anything that must be exact, such as prices, hours, addresses and policies, is checked with extra care.
What is in the monthly report?
Which pages were viewed most, and how many visits turned into enquiries: LINE taps, phone taps and form submissions. If you have no LINE account, enquiries come straight to your email.
Who owns the domain and the site?
The domain is registered in your name. If you ever end the care plan, the site files are handed over to you.
Can you work with businesses outside Japan?
Yes. Everything is done online, in English or Japanese, and invoices can be issued in AUD.
How many revisions are included?
Two rounds at the design stage and one final round are included. After launch, updates are covered by the care plan.